Frequently Asked Questions (FAQs)

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Q.

Do you manufacture all of your products?

A.

Q.

Where can I purchase Buckeye products?

A.

Q.

Who can I call for troubleshooting?

A.

Q.

Are your products safe?

A.

Q.

What are Safety Data Sheets (SDS)?

A.

Q.

Is your product packaging recyclable and biodegradable?

A.

Q.

Do you have Grean SealTM certified products?

A.

Q.

Do you have dilution control options?

A.

Q.

Do you make a product that removes graffiti, ink, and permanent marker?

A.

Q.

Do you have training programs?

A.

Q.

Do you have pH neutral products?

A.

Q.

Do you make a disinfectant for pet care facilities?

A.

Q.

Do you make disinfecting wipes?

A.

Q.

Do you make disinfectants and sanitizers approved for day cares?

A.

Q.

Do you have a product with a Measles kill claim?

A.

Q.

Do you have a product with a Mumps kill claim?

A.

Q.

Do you have products effective against the influenza virus?

A.

Q.

Which products should I consider using in restrooms?

A.

Q.

Do you offer mobile cleaning options?

A.

Q.

Do you manufacture industrial products?

A.

Q.

Are Buckeye, Symmetry, and Reflections the same company?

A.

Q.

Do your floor finishes yellow?

A.

Q.

Do your floor finishes powder?

A.

Q.

What does floor finish do?

A.

Q.

Why is floor maintenance important?

A.

Q.

Do you make floor finishes that don't require a lot of maintenance?

A.

Q.

How do you keep floor care costs down?

A.

Q.

Can I test your products?

A.

Q.

Do Buckeye floor strippers have harsh odors?

A.

Q.

What is curing?

A.

Q.

Is coating wood floors difficult?

A.

Q.

Can I recoat my gym when school is in session?

A.

Q.

How can I dress up my gym before basketball begins?

A.

Q.

Why is my wood floor slippery and what can I do about it?

A.

Q.

Do I have to use an oil-based product if I want the most durability?

A.

Q.

Does prepping wood floors take a long time?

A.

Q.

What is the autoscrub prep method?

A.

Q.

Does prepping wood floors create a lot of dust?

A.

Q.

What is wet screening?

A.

Q.

Will wet prepping my wood floor damage it?

A.

Q.

How soon can I resume gym floor use after coating?

A.

Q.

What applicator do you recommend for applying wood floor coatings?

A.

Q.

How often do I need to burnish my wood floor?

A.

Q.

What is the biggest mistake people make when applying wood floor coatings?

A.

Q.

Our gym has good "squeak" in the morning, good traction, but my mid-day, the squeak is gone and kids are losing their footing. What is happening here?

A.

Q.

How many products can the Buckeye Eco® Pro hold?

A.

Q.

How many products can the Buckeye Eco® Element hold?

A.

Q.

Do you offer dye and fragrance-free products?

A.

Q.

Do you have alcohol-free hand sanitizer?

A.

Q.

What is the Symmetry® Behavior Modification System (SBMS)?

A.

Q.

Do you have hand hygiene products for Point of Care?

A.

Q.

What is the Symmetry® Challenge?

A.

Q.

What awareness and education materials are part of the Symmetry® Hand Hygiene Program?

A.

Q.

Do you have any Green SealTM certified Symmetry® hand hygiene products?

A.

Q.

Does Symmetry® Green Certified Foaming Hand Wash contain gluten?

A.

Q.

What's the difference between antiseptic, antibacterial, and antimicrobial?

A.

Q.

Can Symmetry® hand washes and hand sanitizers remove peanut allergens from hands?

A.

Q.

Do Symmetry® alcohol-based hand sanitizers freeze?

A.

Q.

How do I interpret the lot number printed on Symmetry® product packaging?

A.

Q.

What is the meaning of the date, time, and lane number listed together on the Symmetry® bags?

A.

Q.

Do Symmetry® products expire?

A.

Q.

Can Symmetry® products be used in food processing?

A.

Q.

Are Symmetry® product bags recyclable?

A.

Q.

Symmetry® product labels read, "Keep out of Reach of Children." Can children use Symmetry® products?

A.