Frequently Asked Questions (FAQs)

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Q.

Do you manufacture all of your products?

A.

Q.

Where can I purchase Buckeye products?

A.

Q.

Who can I call for troubleshooting?

A.

Q.

Are your products safe?

A.

Q.

What are Safety Data Sheets (SDS)?

A.

Q.

Is your product packaging recyclable and biodegradable?

A.

Q.

Do you have Grean SealTM certified products?

A.

Q.

Do you have dilution control options?

A.

Q.

Do you make a product that removes graffiti, ink, and permanent marker?

A.

Q.

Do you have training programs?

A.

Q.

Do you have pH neutral products?

A.

Q.

Do you make a disinfectant for pet care facilities?

A.

Q.

Do you make disinfecting wipes?

A.

Q.

Do you make disinfectants and sanitizers approved for day cares?

A.

Q.

Do you have a product with a Measles kill claim?

A.

Q.

Do you have a product with a Mumps kill claim?

A.

Q.

Do you have products effective against the influenza virus?

A.

Q.

Which products should I consider using in restrooms?

A.

Q.

Do you offer mobile cleaning options?

A.

Q.

Do you manufacture industrial products?

A.

Q.

Are Buckeye, Symmetry, and Reflections the same company?

A.

Q.

Do your floor finishes yellow?

A.

Q.

Are there any surfaces on which your products should not be used?

A.

Q.

How long is the shelf life of Buckeye products?

A.

Q.

How do I interpret batch codes on Buckeye product packaging?

A.

Q.

How long can floor finish extend the life of my floors?

A.

Q.

What equipment or special tools do I require in a floor cleaner program?

A.

Q.

Are products from a different brand still compatible with Buckeye hard floor care products?

A.

Q.

Are Buckeye floor care products slip-resistant?

A.

Q.

Can Buckeye products be used on sensitive floors such as linoleum, rubber, and marble?

A.

Q.

How do I clean equipment if it has been soiled?

A.

Q.

How do I know which floor care system is best for my facility?

A.

Q.

How many coats of seal do you recommend I apply to a stripped floor?

A.

Q.

Should I use hot or cold water for general cleaning?

A.

Q.

Should I use hot or cold water for degreasing?

A.

Q.

What floor pad works best for burnishing?

A.

Q.

Are Buckeye hard floor care products biodegradable?

A.

Q.

Do your floor finishes powder?

A.

Q.

What does floor finish do?

A.

Q.

Why is floor maintenance important?

A.

Q.

Do you make floor finishes that don't require a lot of maintenance?

A.

Q.

How do you keep floor care costs down?

A.

Q.

Can I test your products?

A.

Q.

Do Buckeye floor strippers have harsh odors?

A.

Q.

What is curing?

A.

Q.

Is coating wood floors difficult?

A.

Q.

Are your wood floor care products biodegradable?

A.

Q.

How long can I extend the life of my wood floors with your Reflections Wood Floor Program?

A.

Q.

Does the Reflections Wood Floor Program work on all types of wood?

A.

Q.

What does VOC compliant mean?

A.

Q.

When should I use a water-based floor coating vs. oil-based floor coating?

A.

Q.

Which prep method is the best for my wood floor?

A.

Q.

How do I figure out how thick the wood coating should be?

A.

Q.

How do I know when my wood floor coating is dry enough to recoat?

A.

Q.

How often do I need to change sanding screens or surface prep pads?

A.

Q.

What is the minimum or maximum temperature to apply wood coatings?

A.

Q.

What should I use for daily cleaning of my coated wood floors?

A.

Q.

Are your wood floor care products slip-resistant?

A.

Q.

How are your products packaged and shipped?

A.

Q.

Are products from a different brand still compatible with your wood floor care products?

A.

Q.

What kind of tape is best to use on my wood floor?

A.

Q.

Can I burnish Coliseum products?

A.

Q.

Why is my wood floor slippery?

A.

Q.

What causes peeling?

A.

Q.

Can I use an automatic scrubber on my wood floor?

A.

Q.

Can I recoat my gym when school is in session?

A.

Q.

How can I dress up my gym before basketball begins?

A.

Q.

Why is my wood floor slippery and what can I do about it?

A.

Q.

Do I have to use an oil-based product if I want the most durability?

A.

Q.

Does prepping wood floors take a long time?

A.

Q.

What is the autoscrub prep method?

A.

Q.

Does prepping wood floors create a lot of dust?

A.

Q.

What is wet screening?

A.

Q.

Will wet prepping my wood floor damage it?

A.

Q.

How soon can I resume gym floor use after coating?

A.

Q.

What applicator do you recommend for applying wood floor coatings?

A.

Q.

How often do I need to burnish my wood floor?

A.

Q.

What is the biggest mistake people make when applying wood floor coatings?

A.

Q.

Our gym has good "squeak" in the morning, good traction, but my mid-day, the squeak is gone and kids are losing their footing. What is happening here?

A.

Q.

How many products can the Buckeye Eco® Element hold?

A.

Q.

How many products can the Buckeye Eco® Pro hold?

A.

Q.

How is your dilution control program economically friendly?

A.

Q.

Are Eco units easy to install?

A.

Q.

How many pouches to an Eco unit?

A.

Q.

What is the maximum capacity in a pouch (in terms of ml)?

A.

Q.

How are Eco products packaged and shipped?

A.

Q.

Is there any routine maintenance or cleaning that should be done to Eco dilution control units?

A.

Q.

Is there cross-contamination between products if I need to switch from one to another in the unit?

A.

Q.

Do Symmetry hand hygiene products contain triclosan?

A.

Q.

What colors are Symmetry dispensers available in?

A.

Q.

What hand hygiene products does Symmetry provide?

A.

Q.

Where can I find Symmetry product kill claims?

A.

Q.

Is Symmetry packaging BPA-free?

A.

Q.

What are Visual Lighting Cues (VCLs)?

A.

Q.

Can I put a company logo or message on a Symmetry dispenser?

A.

Q.

Can Hand Hygiene have an Impact on school attendance?

A.

Q.

Do you offer dye and fragrance-free products?

A.

Q.

Do you have alcohol-free hand sanitizer?

A.

Q.

What is the Symmetry® Behavior Modification System (SBMS)?

A.

Q.

Do you have hand hygiene products for Point of Care?

A.

Q.

What is the Symmetry® Challenge?

A.

Q.

What awareness and education materials are part of the Symmetry® Hand Hygiene Program?

A.

Q.

Do you have any Green SealTM certified Symmetry® hand hygiene products?

A.

Q.

Does Symmetry® Green Certified Foaming Hand Wash contain gluten?

A.

Q.

What's the difference between antiseptic, antibacterial, and antimicrobial?

A.

Q.

Can Symmetry® hand washes and hand sanitizers remove peanut allergens from hands?

A.

Q.

Do Symmetry® alcohol-based hand sanitizers freeze?

A.

Q.

How do I interpret the lot number printed on Symmetry® product packaging?

A.

Q.

What is the meaning of the date, time, and lane number listed together on the Symmetry® bags?

A.

Q.

Do Symmetry® products expire?

A.

Q.

Can Symmetry® products be used in food processing?

A.

Q.

Are Symmetry® product bags recyclable?

A.

Q.

Symmetry® product labels read, "Keep out of Reach of Children." Can children use Symmetry® products?

A.