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support section - Troubleshooting guides

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Troubleshooting Guides

Make sure your floors look their absolute best. Our floor care troubleshooting guides will help you address specific problems such as:

Poor Gloss

description of problem:
Not enough finish on floor

Solutions
Scrub and rinse floor, apply finish

description of problem:
Not enough time between coats

Solutions
Wait 30-40 minutes between coats

description of problem:
Coats are too thin

Solutions
Never fully wring finish mop

description of problem:
Old, damaged or overly porous floor

Solutions
Apply sealer first, then floor finish

description of problem:
Cleaners

Solutions
Use appropriate or recommended
cleaners according to directions

description of problem:
Dirt and sand

Solutions
Use entrance mats, dust mop often

description of problem:
Improper rinsing before recoating

Solutions
After stripping, use two flood rinses

description of problem:
Buffing pads are too agressive

Solutions
Use proper pads for various jobs

description of problem:
Floor temperature below 55° F

Solutions
On cold days, check floor temperature
before applying finish

description of problem:
Fans directly on finish while drying

Solutions
Point fans upward, away from floor