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support section - Troubleshooting guides
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Troubleshooting Guides
Make sure your floors look their absolute best. Our floor care troubleshooting guides will help you address specific problems such as:
Poor Gloss
description of problem:
Not enough finish on floor
Solutions
Scrub and rinse floor, apply finish
description of problem:
Not enough time between coats
Solutions
Wait 30-40 minutes between coats
description of problem:
Coats are too thin
Solutions
Never fully wring finish mop
description of problem:
Old, damaged or overly porous floor
Solutions
Apply sealer first, then floor finish
description of problem:
Cleaners
Solutions
Use appropriate or recommended
cleaners according to directions
description of problem:
Dirt and sand
Solutions
Use entrance mats, dust mop often
description of problem:
Improper rinsing before recoating
Solutions
After stripping, use two flood rinses
description of problem:
Buffing pads are too agressive
Solutions
Use proper pads for various jobs
description of problem:
Floor temperature below 55° F
Solutions
On cold days, check floor temperature
before applying finish
description of problem:
Fans directly on finish while drying
Solutions
Point fans upward, away from floor