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support section - Troubleshooting guides

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Troubleshooting Guides

Make sure your floors look their absolute best. Our floor care troubleshooting guides will help you address specific problems such as:

Discoloration

description of problem:
Coating over dirt

Solutions
Always clean floor before recoating

description of problem:
Poor daily cleaning/buffing over dirt

Solutions
Clean floor daily/ Always clean floor
before bussing/Use walk off mats

description of problem:
Applying finish with new cotton mop

Solutions
Soak and clean new mops before use

description of problem:
Quat disinfectant residues

Solutions
Scrub or mop wash floor once a week
with an all-purpose cleaner

description of problem:
Colored floor pads

Solutions
Use natural, white, or tan pads for buffing